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You may resolve this by checking for updated sound card drivers from the manufacturer's website.2 USB headsets on 1 PC is the error name that contains the details of the error, including why it occurred, which system component or application malfunctioned to cause this error along with some other information. Check the manufacturer's website to see if they have updated drivers available for download.Īnother reason for an error to occur is if the sound card in your computer is not currently compatible with the headset. However, the manufacturer may have updated driver software available on their website. Some headsets do not come with software when purchased. If any drivers came with your headset, install them and then try connecting the headset to the computer again. If you get an error message when connecting a headset to your computer, this often means that additional software is needed for the headset to work properly. The microphone portion of the headset can be tested by opening any sound recorder and recording your voice. For example, you could open a YouTube video and make sure the sound in the video can be heard. The headphones can be tested by opening anything that plays sound. If you are not sure the headphones or microphone are working, you can test each part of the headset by following the steps below.
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If the USB headset is not working properly, try connecting it to a port in a different location.
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